Privacy Policy

Last updated: 25/09/2026

Identity and Role of the Data Controller

buzzbeatro operates as the data controller for the purposes of this privacy policy. We are a Singapore-based company specialising in insurance programming solutions that help insurers and related businesses manage policies, claims and risk analytics through custom software tools. Our registered address is 4 Shenton Way, #21-01 SGX Centre 2, Singapore 068807. You can reach us by email at [email protected] or by telephone at +65 6827 7602. Under the Personal Data Protection Act 2012 (PDPA) of Singapore we determine the purposes and means of processing personal data collected through our commercial website.

Scope of This Notice

This notice applies to all visitors to our website who interact with our insurance programming services, including those who submit enquiries via the contact form, read our enabled blog content or browse product information. It covers individuals located in Singapore as well as overseas visitors whose data we process when they access our commercial site. The policy does not apply to third-party websites linked from our pages, nor does it cover data processing conducted offline or through separate contractual arrangements with corporate clients.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete the contact form or subscribe to blog updates. This includes your name, email address, telephone number, organisation details and any message content you provide. We may also receive technical data such as IP address, browser type, device identifiers and usage logs automatically through server interactions. Where insurance programming demonstrations require account creation, additional details such as professional credentials or business role may be requested. We do not obtain data from third-party brokers or public directories without your prior consent.

Purposes of Processing and Legal Basis

We process personal data for the following purposes. First, to respond to enquiries submitted through the contact form, relying on legitimate interests in providing customer support. Second, to deliver and improve our insurance programming tools, based on contractual necessity when you use our services. Third, to send relevant updates about new features or regulatory changes in Singapore insurance law, using consent where marketing communications are involved. Fourth, to analyse website usage for security and performance, grounded in legitimate interests. Fifth, to comply with legal obligations such as record-keeping under Singapore financial regulations. Each purpose is limited to what is necessary and we do not process data for unrelated secondary uses without further notification.

Whether Providing Data Is Required

Supplying contact details through the form is voluntary; however, failure to provide required fields will prevent us from responding to your query. Technical data is collected automatically and you cannot disable it without leaving the site. For blog subscriptions, providing an email address is optional yet necessary to receive updates. Where data is collected for contractual performance of insurance programming licences, omission may result in inability to activate or support the service.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to maintain session information, remember user preferences and measure traffic. Details of the specific cookies deployed, their duration and purposes are set out in the separate Cookie Policy accessible from the site-wide cookie banner. You may manage preferences through browser settings or the banner controls, although disabling essential cookies may affect functionality of the contact form and blog features.

Processors, Recipients and Legal Disclosures

We engage service providers such as cloud hosting platforms, email delivery services and analytics providers to support our insurance programming operations. These processors act under our instructions and are bound by data processing agreements compliant with the PDPA. We may disclose data to regulatory authorities, law enforcement or courts when required by Singapore law or to protect our legal rights. No sale of personal data occurs.

International Transfers

Certain processors may be located outside Singapore. Where personal data is transferred abroad we rely on appropriate safeguards including contractual clauses that impose PDPA-equivalent protections. Transfers to jurisdictions without adequate data protection laws are conducted only when necessary for service delivery and subject to additional security measures.

Retention Periods

Contact form data is retained for 24 months after the last interaction unless a longer period is required for legal claims or regulatory audits. Blog subscription records are kept until you unsubscribe. Server logs are stored for 12 months for security analysis. Insurance programming account data is retained for the duration of the contract plus seven years to meet Singapore accounting and tax obligations. Data is deleted or anonymised once retention periods expire.

Security and Data Minimisation

We implement reasonable technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. Data minimisation principles are applied so that only information necessary for the stated purposes is collected. While we strive to maintain high standards, no system can guarantee absolute security against all threats.

Your Data Subject Rights

Under the PDPA you may request access to, correction of or withdrawal of consent for your personal data. You can also object to processing based on legitimate interests and request data portability where technically feasible. To exercise these rights please contact us using the details above or submit a request through the contact form. We will respond within the timelines prescribed by the PDPA, typically 30 days.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by emailing [email protected] or using unsubscribe links in communications. You have the right to object to direct marketing and any profiling activities conducted for that purpose. Opt-out requests are actioned promptly without affecting prior lawful processing.

Right to Complain

If you believe we have mishandled your personal data you may lodge a complaint with the Personal Data Protection Commission of Singapore via their official channels. We encourage you to contact us first so we can attempt to resolve the matter directly.

Children and Age Restrictions

Our insurance programming services and website are intended for business professionals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a minor has been submitted we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed on usage data are aggregate only and do not single out individuals for consequential decisions.

Policy Changes

We may update this privacy policy to reflect changes in law, technology or business practices. The effective date will be displayed at the top of the page. Continued use of the website after updates constitutes acceptance of the revised terms. Previous versions are available upon request sent to [email protected].